Carlos Miyares IV

Recruited to elevate security posture and operational efficiency. Collaborated with C-Suite to develop and implement cybersecurity vision and strategy. Managed a dynamic environment supporting up to 5,000 users/devices. Achieved HITRUST, SOC II, and PCI accreditation.

• Cybersecurity Compliance & Accreditation: Led the organization to achieve HITRUST, SOC II, and PCI accreditation.
• Cloud Security & Governance: Led cloud-first security transformation — Azure Access Reviews, custom Intune compliance policies, Azure Policy management, and full migration from domain-joined Windows to cloud-based Intune.
• Security Operations Center: Established and managed SOC team, enhancing incident response capabilities and reducing response times. Developed and maintained SOPs.
• Identity & Access Management: Led implementation of Azure AD Authentication, MFA, SSO, Conditional Access Policies, and YubiKey deployment.
• Data Loss Prevention & Email Security: Revamped email DLP policy with automation to reduce detection/response time. Implemented DKIM, DMARC, and customized DLP policies.
• Automation & Process Optimization: Automated access reviews and governance processes. Developed custom KQL queries for proactive threat analysis and monitoring.
• Vulnerability Management: Established a vulnerability management program with systematic remediation and daily threat analysis.

Delivered advanced technical support for 300+ clients across Office 365 and Azure. Led a team of five remote engineers. Named Employee of the Quarter Q2 2021.

• Cloud Expertise: Delivered advanced technical support for 300+ clients across Office 365 and Azure.
• Team Leadership: Led a specialized team of five remote employees, providing guidance for resolving complex technical issues.
• Certifications: Earned 12 certifications in Microsoft ecosystems, Azure, cybersecurity, and network architecture.
• Client Optimization: Conducted license reviews and Azure calculator evaluations, optimizing clients' technical resources and financial plans.
• Service Delivery: Administered Office 365 Admin Centers for 300+ clients across Azure AD, Teams, Intune, OneDrive, SharePoint, and Exchange.